Pricing and quotes
Pricing that follows
your installation.
Your quote separates installation and configuration, software and ongoing support, and infrastructure or optional services. You see what you are paying for and who looks after each part.
Discuss your installationNo public price list: the quote depends on the agreed tasks, infrastructure and support.
Three parts. Each one stated separately.
Installation is a defined piece of work. Software and support are an ongoing service. Infrastructure is what your environment needs. Each has its own line in the quote.
Discuss your installationInstallation
Setup, configuration, agreed connections and team handover.
Software and support
Licence terms, updates, support hours and operating responsibilities.
Infrastructure and optional services
Any required hardware, hosting and approved external AI charges, listed separately.
Hardware and delivery schedule depend on your workload and environment. No fixed capacity or completion date is promised before the requirements are checked.
Before the quote
What your proposal
defines.
We agree the scope in writing before installation, so the quote describes a defined piece of work rather than an open-ended project.
The work and the people
The tasks the assistant helps with, the people who use it, and what a useful result looks like for your team.
Your information and environment
The data sources it may use, where it is installed, the hardware required and where AI processing runs.
Rules and support
Approval rules for anything sent or changed, support hours, maintenance, updates and backup responsibilities.
Stated separately
Never assumed.
Always written down.
Some costs depend on your choices and your site. They appear as their own lines, or not at all.
Hardware
Buying hardware is not automatically included. Procurement, warranty and replacement responsibilities are stated in the quote, whether you use existing infrastructure or new equipment.
Site visits
Installing at your premises does not mean an engineer on site. Remote installation, work by your IT provider and any site visit are listed separately.
External AI services
If you approve an external AI provider, its usage charges appear as a separate line, alongside the provider and purpose agreed.
Acceptance
A written acceptance.
Agreed before handover.
The agreement includes an acceptance test on your installation, with the people and tasks you name. The installation is accepted when the agreed checks are met.
An agreed user can open only the material they are permitted to use.
They get useful help with an agreed task.
They can review the output before anything is sent.
They can inspect the sources behind an answer.
The system can be restored from a backup.
For a local-processing agreement, the acceptance also includes blocking external AI traffic and testing the agreed tasks, including error cases.
FAQ
Your quote.
Your questions.
Start with the work.
The quote follows.
Tell us which tasks your team needs help with, where the assistant should run and the support you expect.